Every now and then system will break down and you are at the mercy of Technical Support Department (Atleast most of us!) If you have bought computer from any big brands like Apple, Dell, Gateway & Hp then surely you will be calling their respective Technical Support.
Vocal Laboratories, a company that uses surveys to help improve customer service functions, has come up with a project to improve and evaluate Technical support provided at Apple, Dell, Gateway & Hp.
How can you be part of it? It is very easy, instead of calling usual Tech Support numbers, you need to call following special Toll Free numbers for the respective companies.Apple Technical Support 800-894-3218 - instead of 800-275-2273
Dell Technical Support 800-894-3639 - instead of 800-624-9896
Gateway Technical Support 800-894-3552 - instead of 800-846-2301
HP Technical Support 800-871-4439 -instead of 800-474-6836
When you call on above special numbers, your call will be routed to specific Technical support of that company. After the tech support session on phone you will be called (at random) for a 2 minutes quick survey in an attempt to evaluate your experience in dealing with Technical Support.
As per Vocal Laboratories, above is the Current Consumer Ratings with Apple at the top, followed by Dell, Gateway and Hp.
Are you using systems of any of the above manufacturer? If yes, use this service to give your feedback or you can add a quick comment in here!
via Vocal Labs
