How to recover hacked Facebook account

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Facebook profile account is a valuable online identity for lot of online users. Losing this identity or account to hackers can prove bad considering lot of personal information associated with each Facebook account. Is your Facebook account hacked and you cannot login?. Your usual login details may return incorrect in event of Facebook account being hacked.

Steps to get back & recover hacked Facebook account

1. Make sure you are using correct Facebook login page to access your account. Directly type and open www.facebook.com from web browser (do not click any link to access Facebook login page).

2. If you think your Facebook account is hacked but you can still login – quickly reset and change your Facebook account password.

Click here to reset or click “Forgotten your password?” link above Facebook login box at top right part.

3. If you think your Facebook account is hacked and cannot login as a result of hacker changing your login email address – then you need to contact Facebook support for quick restoration of your Facebook account.

Click here and follow on-screen instructions to send support request in event of Facebook account being hacked.

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  1. My facebook account has been hacked, I can’t get access to my email log in, I have my codes from my 3 trusted contacts but it just takes me back to the homepage when I put the codes in

  2. SUPRIYO PRAMANICK says:

    My facebook and email account both seem have been hacked/comprised. I tried to login on my email and facebook but every time it intimates me that my taging friend. What should I do? I have tried to contact facebook but the phone number but it doesn’t work.
    . Now, I haven’t had any help from Facebook and this is useful.

  3. my facebook account is hacked and i have no access to my email also i followed the steps directed by facebook. After some steps they said to choose 3 trusted friends and to get my security codes from my friends. but i have not choosen any trusted friends. how do i choose my trusted friends if my account is already hacked?

  4. Lan Hoang says:

    I Tried to open a new account but they’re not letting me add any friends. This suck! My facebook and email account both seem have been hack/comprised. I tried to login on my email and Facebook but every time it intimates me that the password is wrong. What should I do? I have tried to contact facebook but it doesn’t work. The phone number that I entered is not associated with any account. I haven’t had any help from facebook and this is useful. The customer support is not good for anything.

  5. My facebook id has been hacked and the hacker has changed my password and I have no accesss to my phone number or alternative email updated on my facebook and the hacker has changed my security question and answer. What do I do? Need some help, my facebook contains alot of personal info, I don’t wanna lose it :(

  6. LAN hoang says:

    My facebook id has been hacked and the hacker has changed the password and I have no access to my phone number or alternative email updated on my Facebook and the hacker has changed my security question and answer, what do I do? Need some help, my facebook contains alot of personal info, I don’t wanna lose it :( I tried to open a new accept but they are not letting me add any
    Friends. This suck!! Customer support is not good for anything :(

  7. My Facebook account was hacked. I got back my account after reset the password.the problem is I lost all the photo which I didn’t keep a copy.help! What I suppose to do to get back my photo?
    Truely appreciate..

  8. Dheeraj Kumar says:

    When i was opening my friend’s wall, my account has been hacked. Whenever I want to log in my account facebook always ask me to verify my age in order to restore my account. please help me.

  9. Okay….my first account got hacked!…the second account i opened with my phone number and not an email and it turned out okay…i guess. When i changed my phone number on my second account because it was my mum’s and people were calling it so i had to change it so that people will stop calling my mum and start calling me instead, then i logged out and the next time that i tried to login again with my mums phone number, they showed that me that they could not recognise my phone number and when i tried to use my phone number that i changed with the same password, it opened a whole new account and now i dont know how to get my hacked account back and how to get me second account back!… );
    please if anyone knows how to get either of them back please do tell me cause i really need my account so bad, i am seriously pleading for you help, please help me because facebook centre is doing nothing and its just so annoyin…thanks so much

  10. I don’t understand what it is I can do here. First I noticed my hotmail was hacked, so I quickly went onto my facebook to change the email address (that was just hacked) to a new one, unfortunately i didn’t get to change it in time and it is now hacked. I notice that my security questions for both accounts are not in Arabic letters. GREAT. I’m an idiot because i have been getting spam messages on my facebook for the past few days before it was hacked, i didn’t think it would have come to this. but anyhow, is there just like literally nothing i can do about this? Like i just have to give up my hotmail and facebook accounts to these stupid hackers? Help me please.

    • hamouda.aljayousi says:

      I don’t understand what it is I can do here. First I noticed my hotmail was hacked, so I quickly went onto my facebook to change the email address (that was just hacked) to a new one, unfortunately i didn’t get to change it in time and it is now hacked. I notice that my security questions for both accounts are not in Arabic letters. GREAT. I’m an idiot because i have been

  11. I can’t go onto my facebook….. It’s logged in but everytime I try to go onto it a box comes up in Italian which is un-closeable asking me to enter my credit card details, name, date of birth aloada bollox… Can anybody please help me I would really appreciate it.

  12. preethi jayakumar says:

    my facebook id has been hacked and the hacker has changed the password and i have no access to my phone number or alternative email updated on facebook and the hacker has also changed my security question and answer, what do i do?? need some help, my facebook contains a lot of personal info, i dont wanna lose it…..:-(

  13. Arun sharma says:

    when i login my facebook account its accepting but showing “for security reason your account is temporaryly locked..your computer appears to be infected with a malwar”” showing only log out button i cant under stand plz help me frnds……

  14. Donna Traceski says:

    My daughters friend hacked into my daughters facebook account and changed the email address and the password. Worse she left my daughter’s picture up. My daughter has repeatedly fought with facebook to try and get control of her account back. She has explained that yes that is her picture but no she no longer has control of the account. Worse of all she has sonogram pictures of her son on there that can never be replaced. Facebook refuses to help. After reading everyone’s problems with facebook it is long past time that we all took this to the world news and totally disgrace facebook.

    • shashi bhushan says:

      sir, just ask all of them who are on friend list of your daughters profile to report that hacked profile as some spam and is being used by others.. facebook wil surely help you people.. hope it wil work for u..

  15. when i login my facebook account its accepting but showing “for security reason your account is temporaryly locked..your computer appears to be infected with a malwar”” showing only log out button

    i cant under stand plz help me frnds……

  16. debbie schirk says:

    i have had my account hacked and when my daughters find me the page doesn’t exsist i would like something to be done i have texas poker and fronterville and the hacker has it all all i want is my account back this is so unfair :( i thought face-book would be more helpful aparently not the hacker has her pic and my account up there please do something

  17. My fb id has been hacked and email id has changed…please help me to recover my fb account…Thank you

  18. Facebook account is hacked and FB help centre is doing nothing :(

  19. My mate has had his password/email changed and can’t get in. They could be spamming weird stuff everywhere! The above ‘Click here’ link leads to a dead Facebook page! Facebook customer service help is a non existent disgrace! I think you have to type in “hack” on the Help page’s ‘search the help centre’ bar; then click on “my account’s been hacked”; then click on “secure my account”.
    But I don’t know what happens after that because my account is ok.
    If you click on “secure my account” report back and tell everyone what happens! I think they make you download a trial version of McAfee and scan your PC for viruses i.e. Corruptly try to drum up money for McAfee.
    P.S.Facebook have banned me from uploading stuff now due to BS music copyright on my vids

  20. What is the email adress where i shall send ID so i can restore my account.I just deleted my phone nr and i had login approvals on.Now none of my pcs or iphone won’t let me in,even they were saved as recognised devices.I`m totally locked out,and fb seems to let you talk alone,no one is replying ur emails.Anyone who had the same issue pls i need the link or email adress where to send ID so i can regain my account.Thanks!

  21. facebook help center sucks its full of…

  22. Faheemkhan07 says:

    My fb id has been hacked and email id has changed so tel me how to solve this

  23. some one messed with my facebook and my email wont work on facebook

  24. My face book was hacked 2 days ago and I lost my yahoo and facebook account. I called yahoo and did get my yahoo account but facebook doing nothing to help me can anyone tell me what to do with facebook I want my account back so bad!!!!!! Please help me

    • i dont know when my facebook account is hacked or blocked….i want my facebook account back plz!! somebody give it back :(

    • Sunaina arora says:

      My facebook id has been hacked even my fb passwrd has been changed and my yahoo id has been changed so pls help me how do i activate my id

  25. It says account not avilable i cant log out or do anything so i am screwed :( if anyone thinks they can help me send me a email at pleasee

  26. sonia sonia cunna says:

    im hacked :( please help me

  27. chetna munjaal says:

    trust me,i have very bad experience.my fb account,orkut &gmail account compromised on monday.my mail id was…. indicated my account was hacked.as my gmail account is also hacked i could not able to regain a control.so i made another account yesterday with the same name n same educational qualification.well i did not want to add any fake information about me.but i did not know dat my act violate the terms and conditionof fb.fb team gave me a warning msg.nw i cn not access my fb account bt still access gmail account.now what to do?it really sucks.if i scan my voter’s id proof n send will this work 4 me.my voter’s id card has only my first name.will they identify with my photo n dob.otherwise i have one option left quiting fb n deactivate my gmail account.waiting 4 reply.

    • The same thing happend to me 2 days back. My gmaiil account was hacked and with that my facebook account is gone. And the facebook customer support is not good for anything. Is there a mail id where I can contact them? i tried to open a new account but they are not letting me add any friends. This sucks!!

  28. the reset code have been sent to my email and i cant remember the email password what can i do?

  29. My fb account hacked bu some one and also change my Contact information..

    I need my account back.. Please Help Me…

  30. jinkazama! says:

    shit!!!my facebook account was hacked last 5:00 am and one of the hacker is my friend,so STUPID!!!i need it back because i have my backyard monsters lvl 40 there,my wild ones lvl 60+ and thats my very important facebook account(i have 3 accounts)please inform me if you know how to recover my account.tnx

  31. Same… My account was hacked and now it requires my ID before gettin git back

  32. china flormata says:

    how can you recover it because you are hacked you cannot open you’re account

  33. LexxRoman says:

    Ok so first off FaceBook’s support system SUCKS! That being said, my profile has been compromised for about two weeks now. Everybody can see my account but I can’t access it. It’s linked with my email so I know it’s there. My whole family is on there. I need it back. Any advice at all will help.

    • Hi Lexx,
      I have exactly the same problem as you. My account was hacked on the 25th May 2011.
      And yes unfortunately you are 100% right Facebook’s support system SUCKS big time.
      If you have found a way to get your account back, please be so kind and let me know please.
      I need my account back as well. I played Farmville and was on level 101, I played Texas Holdem Poker and have $ 25 Mil chips. I have been on Facebook for the past 4 years and all for nothing.
      I am really very very pissed of with facebook’s help and support system.

      • i was being hacked too. I have texas holdem account of 300 millions….do u have any ideas to resume it back cos i have seen it keep dropping to zero

  34. some one hacked my account and change password and send spam :( plzzz help me out and i have forgot my live id :( i think that was also hacked :( plz help me plz facebook help me i want my account back plzzzzzzzz

  35. j mitchell says:

    I was just hacked the garbage on my site and posted to my friends is devastating. My daughter has threatened to take her life. God help me I am not very computer savy. Is there any help I have tried and I just cant get that page deleted. I will never touch so much as an atm if I can just end this before my children are hurt any more.

  36. My 1st account was hacked on May 15 , 2011.I follow these steps but nothing happened. I want my account back. Dis is my 2nd account

  37. i think that it nice to know that but if it were true but i’m still hacked and i wanna my facebook back

  38. amiel ramirez says:

    someone changed my account and its email,, and deleted the account,, how can i still recover it,, :(

  39. my account has been hacked by someone on 15 FEB 2011! I follow the steps in Helps page, then Facebook Team send me a emails, ask me to reply and explain my experiences and to proof i’m the owner for the login email! But they never reply me till now! Who know how long they take for Account recovery process? And they really can help us if our facebook account and login email both was compromised? I’m so sad and helpless now….

    • Where did you send your report? I had the same thing happen to me on Feb 7, 2011. I notified FB multiple times… and still no response!!! I want my account back :(

      • Same thing happened to me on March 10th. I’ve filled out the FB form to get it recovered and get a message every time that says they will send me an email shortly but it never comes in. Has anyone found a workaround for this? Phone # for FB? Chat? Anything?

        • me to i have the same problem my account was hacked on march 20th and they do not respond . they want me to verify my e-mail and i did . please help
          i am so sad

    • where did u send ur complain letter to??? i have the same problem :( my account got hacked 26th August 2011 and my hotmail address has been changed aswell! sigh…..plz let me know whats the email address i can send this complain to? i dont mind even if take ages, i need to complain and hope!

  40. Thnks. Bt in my case it says reset attempt failed

  41. man toooooooooooooooooooooo gud thnx for d suggestion

  42. muhamad hafizi says:

    i cant access my FB account…i are been hacked!!!!i forgot my password email…..gerrrrrrr!!!!

  43. im having to recreate my account cause i compirmised my own accoutn by changing emails and now i cant access it and i have to re-create yet another facebook. lol it wont let me access to email support.

    • and I have tried to do the thing where you select 3 friends…but when I try doing that, It says there was an error. So my only option is to recover my account through customer support, which is useless

      • basel araim says:

        im trying to do the same steps as you, but how can i choose the trusted friends, where do i go, please help me and thank you

  44. FB was kinda addictive we all have to agree lol. But we ve got to try and stay out of it..no matter what..FB is bad evil FB is satans minions .

    M surprised HELP CENTER WAS SO FULL OF SHIT…and sometimes when you try to enter that shitty Black n white thing..the page doesn’t even load the image ..what the f*** am i gonna type………………..(empty space)……roflmao* yall should just chill out and hit the herb….trust me its 7:30 am got back from work at 5:30 am and i tried doing it when i was sober didnt work tried doin it under the influence and then i gave up..lol And i had to vent this out ..i am FREEEEEEEEEEEE FREEEEEEEEE FAAAAAAAAAAALLLLLLINGGGGG

  45. I havn’t been able to log into my account for almost two weeks now, i have tried to contact fb but it doesn’t work, all that it says is that the phone number i entered is not associated with any account. The night before this happened i received a notification from fb to change my password and so i did as it was a hazard to leave it as it was. Now i havn’t had any help from fb that is useful!

    • Hey Skyi,

      Exactly the same story with me, what are we going to do. I really give up.

      If you find a solution please let me know.

      Thanks Thys

  46. Peter Couch says:

    Well, I found something quite interesting here. I changed the passwords right after reading the article. I think you should also look into this and get cautious about your personal security and information.
    hacked-email.com/most-common-cases-for-your-account-being-hacked/

  47. My Facebook & Gmail were both hacked. Regained access to the Gmail account (which is idol anyways as I only use it for social networking), but not Facebook. I reported it within 5 minutes of it being hacked, and Facebook has done NOTHING to help me! And yes, I have jumped through all of their hoops. I e-mailed them all the info they requested from the account I created my Facebook with, and they tell me they can’t help me because my email isn’t associated with any account. NO SH*T!!! The hacker changed it! So I do everything they say, reply from the real e-mail I created the account with, and still no help I’m so livid that someone is currently pretending to be me & using facebook IM to chat w/ my friends & hack their accounts as well…and Facebook has done nothing to help, NOTHING!!! So to all those who have been hacked, here is the email you can expect from Facebook. Basically telling you that the hackers have the right of way & to go kick rocks….

    Hi,

    The email address from which you are writing is not associated with a Facebook account. We will not be able to assist you with your request until you respond from the email address that you use to log in to your account.

    When you respond, be sure to write your login email address in the subject line and include all of our previous correspondence so that we can refer to your original inquiry.

    If you are unable to access your login email address, please visit facebook.com/help/?topic=login.

    Thanks,

    The Facebook Team

  48. julius c. ocampo says:

    as i’ll try to log in.. at facebook , it’s just directly appear that i’ve change ,my password thursday ay 9:41 pm, as i recall that time , i’m on my way home riding a bus, i’m wander how it happens… as i check also my gmail account…just the same…i can’t access my account.. i think FB is Crap too!!! 24hrs, passes by.. nothing sent me updates to my mobile phone…

  49. this works..i recovered my friends fb using these instructions..as long as you have your email account thats connected to fb active you can still save your fb..just make sure you change your email password as soon as possible…(^___^)

  50. yeah this is bullshit because i had a perfect account and some f**ker comes in and hacks my account and changes the login email and password. the only thing facebook did was disable my account. and f**k, if this hacker goes thru my security check thingy the facebook opens back up. facebook sucks a*s. and if never had an account, never get one.
    end of story.

  51. mohammad ashraf mir says:

    my face book & email account both seem have been hacked/compromised. I try to login on my email & Fb but every time it intimates that my password is wrong. What shoul I do.

  52. My e-mail and facebook accounts were compromised last night. E-mail seems to be reclaimed, but my facebook account is using an unknown e-mail address, so I can’t login using my e-mail address (not recognized by FB).

    I haven’t seen this on the internet, but through a friend, used my profile ID# to attempt to re-login. I indicated my account was hacked and can’t trust my e-mail account. After giving them an e-mail I can trust, I received an e-mail with instructions for two options to reclaim my account; 1 – use 3 of my friends to validate who I am or 2 – go thru FB customer service and several days to prove who I am. I chose #1 and selected 3 FB friends who received an e-mail from FB, with instructions that if I am legit, to click on a link which shows a unique code they need to relay back to me. I then input the 3 codes and received another e-mail stating to wait 24 hours and then click on a new link to establish my e-mail account with my FB account. We’ll see what happens, but better than what I’ve tried before.

    Anyone tried this? If so, was it successful?

    • If you get anywhere please let me know. I cant get in my account either! It really sucks. 3 years worth of friends, family associates and many pictures and action items pending! Really bad!!

    • I have the same problem Nick. Did FB helped you ? Does this work ?

      Thanks for replying

    • How do you recover your facebook using friends?! i need help my facebook and email have been hacked the only thing to do is recover it through friends but i dont know how!

  53. Facebook is full of crap these days. My account has been hacked for about three weeks now. The hacker has changed all the log-in info including the default email address in my account. He/She chats to my friends about some inappropriate things. I have been inform by many friends about nasty inbox messages.

    I am a working professional. This issue has caused some unexpected embarrassment to me. I have been writing to FB like million times with all the info needed: log-in ID, password, last time FB when I could access My FB with my log-in info. Including the options to fax/mail my legal identity, asking to to help me get my FB back or help me completely close my account. They don’t give a crap. They send out one generic mail to every complain I file saying, “write back if you did not receive any email notifying about the default email address change in your account”. And, when you write back, they do not respond.

    I am getting tired of fighting over this. So now, I am just sitting back an enjoying the show with frustration. I had a complete private profile setting. Most ppl under limited profile, and a strong password. I have no clue how it got hacked.

    So yeah, bottom line is , be safe, you never know who is going to get into your account. Based on my online research, there are plenty of ppl with similar problem and FB hasn’t given a crap about them. I was loving FB, in terms of staying in touch with family and friends and getting in-touch with long lost friends. But, privacy wise FB sucks. Now, I have decided not to open another account.

    It’s sad that FB does nothing to resolve such problems after being report many times.

    • I totally agree with you and I cant even log in to contact facebook help.
      Sometimes my email account login id of f/b changes to gmail.
      From my neighbours house it works from her ip address.
      Definately I have been hacked and dont know how to inform and warn my friends before they click on any link thinking its me.
      Have you been able to unhack yourself?
      Even tried the incognito window where I manage to log in but it will not let me log in if I tick keep me logged in and I cannot comment or do anything else except see the first page and cant go to older posts either.I have internet explorer 8 which I have just downloaded as I thought firefox was having problems so I removed it.
      If you find any solutions do let me know.Thanks.

    • How long did it take to resolve? It’s been 5 days and nothing so far. Did you submit multiple reports to FB, or just the one? Thanks!

    • Im really sorryy i feel bad for uu maybe u could create another account try a really really hard password which only would cross ur mind and P.s these hackers have noo Lives i swear :*(

  54. Yeah..totally agree…unbievable!did everything trying to stop the reset passwords or regain acces.Nothing helps..and worst of all,impossible to contact FB support or whatever.

  55. Check all information on facebook account gulftech.blogspot.com/2010/08/what-if-my-facebook-account-was-hacked.html

  56. Been there, done that. Even gotten relatives to report it too. It’s been almost two weeks. Facebook hasn’t done a thing. Facebook is CRAP!

    • My facebook and email account both seem have been hacked/comprised. I tried to login on my email and facebook but every time it intimates me that my password is wrong. What should I do? I have tried to contact facebook but the phone number but it doesn’t work. The phone number that
      I entered is not associated with any account. Now, I haven’t had any help from Facebook and this is useful.

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